Have you come to the realisation that you or a loved one may require additional help at home? It’s crucial to be upfront with your family about the kind of treatment that might be beneficial. For both those who require care, and the carers themselves, admitting the need for more help can be a significant step.

Always keep in mind that the purpose of home care is to support you or a loved one in maintaining independence and engaging in personal interests from the comfort and familiarity of your own home.

Receiving expert assistance can improve quality of life and reduce the likelihood of requiring long-term care, according to research.

We can assist you in beginning. To talk with a helpful representative of the Improving Lives team, call 1300 959 938.

Support may be obtained from a variety of sources, including friends, family, neighbours, churches, and community organisations. As we age, we occasionally require care companies like Improving Lives to supplement that help.

Improving Lives provides a wide range of services that are specially designed to match your requirements and objectives. Home Care services are available on a short- or long-term basis, during the day or at night.

Your financial options for hiring in-home care includes:

• Using your own funds to pay for the services
• Making a Home Care Package application for government funding

We want to make sure you are aware of all the possibilities so you or a loved one may continue to live comfortably at home.

Call 1300 959 938.

Although submitting an application for a home care package may seem daunting, with a little help, we can make it a bit simpler for you.

You must first complete a recommendation form for My Aged Care. Then, the Aged Care Assessment Team (ACAT) will assess whether you or a loved one requires subsidised in-home assistance. Following the assessment, the My Aged Care system will determine if you qualify for one of four funding levels.

You will be given a Home Care Package whenever one at your level becomes available. The next step is to choose your preferred service provider and sign a service contract. After that, you can start receiving more help at home.

We can assist you right away if you require support. Even if you decide not to use us as your service provider, our Customer Centre representatives would be happy to assist you in navigating the government funding system.

For a free consultation, contact us at 1300 959 938.

If you require services right away or don’t want to wait for the government assessment procedure, you might consider paying for your home care privately as a stop-gap solution.

In fact, if you decide to pay privately for your services, we can often begin providing you with home care in just 3-5 business days. While you won’t receive a refund, you’ll still be able to access all of our high-quality services without having to deal with waiting lists or additional paperwork.

If you would like, you can supplement your package or government funding with additional privately sponsored services. In-home nursing and respite services are two other options for short-term care.

To set up your services, or learn more about private services, please call us at 1300 959 938

Unhappy with your current home care provider?  Any unused subsidy can be transferred to Improving Lives along with your package.

We’d be delighted to chat with you about the process.

Once the transfer is complete, we can start offering our assistance so that you or a loved one can continue to live independently at home.

We can show you how to avoid any exit fees levied by your existing provider. If you use all of your subsidies, you won’t be charged any exit costs; they can only be taken from funds that haven’t been used.

Call us at 1300 959 938 to learn more about how this works or how Improving Lives differs from your existing provider.